We work efficiently and confidentially with you, your doctor and their team, and your insurance provider to review your plan benefits and the paperwork required for your claims submission. We follow up on the status of coverage decisions, let you know if you’ll be responsible for costs beyond what your insurance covers, and review payment options in a clear, easy-to-understand way.
Coverage criteria and requested documentation differ depending on each patient’s medical condition and insurance plan. Our experienced staff regularly submits authorizations and claims with commercial and government health insurance plans like Medicare and Medicaid.
Our top priority is to help you obtain the equipment you need for your prescribed therapy. If you have questions about your coverage, contact our friendly, knowledgeable Customer Care team.
The service has been great. The staff has helped us navigate the health insurance maze and if we ever have questions, we get a very prompt response. I highly recommend the InCourage system.
Jennifer F., CA
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